Abuse Policy

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Abuse Policy

Northern Afterhours has a ZERO TOLERANCE policy for verbal or physical aggression towards any of our staff, doctors or patients in the waiting room.
Aggression can include – physical stance, verbal bullying, raising voice, shouting, using profanities or vulgar language etc.
Any such acts will result in immediate blocking of the patient from attending the walk in clinic or have any home visiting services provided to them but will also result in legal action.